LEGAL

Terms of Service

Terms of Service

Terms of Service

Effective date: 8 July 2026 · Last updated: 8 July 2026

SUMMARY

NexusMedia Denis Werbicki , a sole proprietorship (jednoosobowa działalność gospodarcza) registered in Poland, d/b/a “TrackYourApp”.

Registered address: ul. Dziatwy 18B/32, 03-109 Warsaw, Poland. EU VAT / NIP: PL5242901092.

Effective date: 8 July 2026 · Last updated: 8 July 2026

The shaded “In plain terms” boxes throughout this document are short, non-binding summaries provided for convenience only. The numbered text is what is legally binding. If a summary and the numbered text ever conflict, the numbered text prevails.

1. Introduction & acceptance; the parties; definitions

In plain terms. These Terms are a contract between you and NexusMedia Denis Werbicki, which operates TrackYourApp. By creating an account or using the Service you agree to them. The Service is built for and offered only to business and professional users. This section also defines the key words used throughout.

1.1 Who we are

The Service is provided by NexusMedia Denis Werbicki , a sole proprietorship (jednoosobowa działalność gospodarcza) registered in Poland and operated by Denis Werbicki, doing business as “TrackYourApp”, with registered address at ul. Dziatwy 18B/32, 03-109 Warsaw, Poland, and EU VAT / NIP number PL5242901092 (the “Provider” , “TrackYourApp” , “we” , “us” , or “our” ).

1.2 The parties and acceptance

These Terms of Service (the “Terms” ) form a legally binding agreement between the Provider and the individual or legal entity that registers for, accesses, or uses the Service ( “you” , “your” , or the “User” ). By clicking to accept, by creating an account, or by accessing or using any part of the Service, you agree to be bound by these Terms and by the documents incorporated by reference in Section 19. If you do not agree, you must not access or use the Service.

The Service is offered solely to businesses and professionals. By accepting these Terms, creating an account, or using the Service, you represent and warrant that you are registering and using the Service for purposes relating to your trade, business, craft, or profession and not as a consumer. If you accept these Terms or use the Service on behalf of a company, organisation, or other legal entity, you further represent and warrant that you have authority to bind that entity, and “you” and “User” refer to that entity. See Section 16 (Business use only).

1.3 Definitions

In addition to terms defined elsewhere in these Terms, the following defined terms apply:

• “Service” means, collectively, the marketing site at https://trackyourapp.dev , the application at https://app.trackyourapp.dev (the “App” ), the hosted and self-hostable dashboards, the HTTP API, the MCP (Model Context Protocol) endpoint, notifications and email digests, and all related software, features, and services we make available.

• “Plan” means the free or paid subscription tier under which you access the Service, including the feature allocation associated with that tier.

• “Account Data” and “Connected Data” have the meanings given in Section 11 and in the Privacy Policy ; where the summaries in these Terms and the fuller descriptions in the Privacy Policy and the Data Processing Agreement differ, the Privacy Policy and DPA control for data-protection purposes (see Section 19.2).

• “Sub-processor” means a third party we engage to process personal data on our behalf, as described in the Privacy Policy and the Data Processing Agreement .

2. Eligibility & accounts

In plain terms. You must be at least 18. Give us accurate information, keep your login secure, and don’t share your account. You can log in with Google or a one-time passcode. If people in your organisation use your account, you are responsible for what they do.

2.1 Minimum age

You must be at least 18 years old to register for or use the Service. By using the Service, you represent and warrant that you are at least 18 and have the legal capacity to enter into these Terms.

2.2 Business use only

The Service is designed, intended, and offered exclusively for business and professional users, including Shopify app developers, agencies, merchants, and companies. By registering, you confirm that you are acting for purposes relating to your trade, business, craft, or profession and not as a consumer. The Service is not offered to consumers (see Section 16).

2.3 Accurate information

You must provide accurate, current, and complete information when registering and keep it up to date. We may refuse, suspend, or terminate any account that contains, or is suspected of containing, false, misleading, or incomplete information.

2.4 Account security

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account, whether or not authorised by you, except to the extent such activity results from our own breach of these Terms or applicable law. You must notify us at support@trackyourapp.dev promptly if you become aware of any unauthorised access to or use of your account.

2.5 Login methods (Google OAuth / OTP)

The Service supports authentication via Google OAuth and via one-time passcodes (OTP) sent to your email. You are responsible for maintaining the security of the Google account and the email inbox used to authenticate. We are not responsible for any loss arising from compromise of a third-party authentication provider or email account that is outside our control.

2.6 One account; users under your account

Unless we expressly agree otherwise, you may hold one account per person or entity. If you permit others within your organisation to access the Service through your account, you remain fully responsible for their acts and omissions and for their compliance with these Terms, and you must ensure that only members of your Permitted Internal Users (as defined in Section 6.2) are given access.

3. The Service & Plans

In plain terms. TrackYourApp tracks Shopify App Store positions of apps and keywords over time and shows you trends, dashboards, charts, notifications and email digests. There’s a free Plan and paid Plans. We decide which features go in which Plan, and we can change that. Beta features are experimental and provided “as is”.

3.1 Description

The Service is a software-as-a-service product that tracks the positions of apps and keywords in the Shopify App Store over time and presents historical trends, dashboards, charts, notifications, and email digests. The Service reads publicly available Shopify App Store data. We may add, remove, or modify features, data surfaces, and functionality at any time.

3.2 Free and paid Plans

The Service is offered under a free Plan and one or more paid Plans. The features, limits, quotas, data windows, rate limits, and other allocations available under each Plan are determined by the Provider in its sole discretion and may change from time to time, subject to Section 4 (Plan changes & discontinuation).

3.3 Beta and experimental features

We may make beta, preview, trial, or otherwise experimental features available. Such features are provided “as is” and “as available”, may be changed or withdrawn at any time without notice, may be unstable or incomplete, and are excluded from any service commitment. To the maximum extent permitted by law, we disclaim all liability arising from your use of beta or experimental features.

4. Plan changes & discontinuation

In plain terms. We can change or retire any Plan. We’ll try hard to keep legacy Plans running, but we can’t promise it. If we discontinue your Plan, we’ll offer you an alternative and give you 30 days to accept it. If you neither accept nor stop using the Service, we may move you to the alternative Plan.

4.1 Right to modify or discontinue Plans

We may modify, rename, re-price (subject to Section 10), or discontinue any Plan at any time. We use commercially reasonable best efforts to preserve legacy or grandfathered Plans for existing Users, but we do not guarantee that any particular Plan will remain available.

4.2 Procedure on discontinuation

If we discontinue a Plan that you are on, we will notify you and propose an alternative Plan. You will have 30 days from the date of that notice to either (a) accept the proposed alternative Plan, or (b) stop using the Service and, if applicable, cancel your subscription.

4.3 Effect if you do neither

If, within the 30-day period, you neither accept the proposed alternative Plan nor stop using the Service, we may, at our discretion, transition your account to the proposed alternative Plan on its stated terms and fees, or suspend or terminate your access to the discontinued Plan. Where the alternative Plan carries a higher fee, we will not charge the higher fee before the end of your then-current paid billing period, and any change to fees is subject to the notice requirements in Section 10.

5. Licence to use the Service

In plain terms. While you’re a registered User in good standing and within your Plan’s limits, you get a limited, personal right to use the dashboard, self-hosted dashboard, API, MCP endpoint and related services. This right ends if you stop being a User in good standing, and you can’t transfer it.

Subject to your continued compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to access and use the Service — including the hosted dashboard, the self-hostable dashboard, the HTTP API, the MCP endpoint, and related services — solely for your own internal business use and strictly within the limits, quotas, and feature allocation of your Plan.

This licence is valid only while you are a registered User in good standing and only within your Plan limits. It terminates automatically and immediately upon termination or suspension of your account, upon your ceasing to be a User in good standing, or upon any breach of these Terms. The additional restrictions in Section 6 apply specifically to the self-hosted software.

6. Self-hosted software licence & restrictions

In plain terms. If we make source code available for the self-hosted dashboard, it’s only for the licensed functionality and your own internal business use. Do not copy, share, sell, rent, sublicense, publish, or distribute it, and do not give anyone outside your own organisation access to the code, features, API, or MCP. You may modify the source only for your own internal use — not to build it into your own product or resell it. Breaking these rules triggers an agreed contractual penalty of USD 100,000 per act, plus an injunction and termination.

6.1 Scope of the self-hosted licence

Where we make source code or self-hostable software (the “Self-Hosted Software” ) available to you, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to install and run the Self-Hosted Software strictly for the licensed and designed functionality of the Service and strictly for your own internal business use, and only while you are a registered User in good standing within your Plan limits.

6.2 Permitted Internal Users and restrictions

For the purposes of these Terms, your “Permitted Internal Users” means your own personnel — namely your employees and individual contractors who act solely for your internal business purposes and are bound by written confidentiality obligations at least as protective as these Terms — and no other person or entity. Affiliates and group companies, agencies or service providers acting on behalf of any other person, and any resale, hosting, or service recipient are not Permitted Internal Users. Any person or entity that is not a Permitted Internal User is a “third party” for the purposes of this Section 6.

Except to the extent (and only to the extent) that a restriction is prohibited by non-waivable applicable law, you must NOT:

• copy (other than as reasonably necessary to install and run the Self-Hosted Software for your own internal business use), share, sublicense, sell, rent, lease, lend, distribute, publish, or otherwise transfer the Self-Hosted Software or its source code, in whole or in part;

• grant, permit, or facilitate access by any third party to the code, features, the Service, the API, or the MCP endpoint;

• use the Self-Hosted Software as part of, embedded in, or bundled with your own or any other product, service, or offering; or

• use the Self-Hosted Software for resale, redistribution, or provision of a service to third parties.

6.3 Permitted modification

You may modify the source code of the Self-Hosted Software ONLY for your own internal business use. You may NOT use any modification as part of, embedded in, or bundled with your own product, and you may NOT use any modification for resale or redistribution. All modifications remain subject to the restrictions in Section 6.2.

6.4 Ownership and non-assignment

All intellectual property rights in and to the Self-Hosted Software, including any modifications and derivative works, remain the exclusive property of the Provider (or its licensors). This licence confers no ownership rights. The licence cannot be assigned, sublicensed, or transferred by you, in whole or in part, by operation of law or otherwise.

6.5 Breach remedy — contractual penalty

Contractual penalty (kara umowna). The confidentiality and permitted-use obligations in this Section 6 are non-monetary (non-pecuniary) obligations. You agree that any unauthorised sharing, disclosure, sale, or transfer of the Self-Hosted Software or its source code in breach of this Section 6 causes the Provider harm that is difficult to quantify, in particular because of the difficulty of establishing the loss caused by leakage of source code. Accordingly, and by way of a contractual penalty ( kara umowna ) reserved under Article 483 of the Polish Civil Code for breach of these non-monetary obligations, for each such act you agree to pay the Provider USD 100,000 . The parties agree this amount is a reasonable pre-estimate of the loss likely to be suffered given that difficulty.

The parties expressly agree that the Provider may claim damages exceeding the contractual penalty where its actual loss is greater (Article 484 § 1 of the Polish Civil Code). This provision is without prejudice to any non-waivable right of a competent court or tribunal to reduce a grossly excessive contractual penalty under Article 484 § 2 of the Polish Civil Code, which the parties acknowledge cannot be excluded.

In addition to and without limiting the contractual penalty, the Provider is entitled to seek injunctive and other equitable or interim relief (without the need to post a bond, where permitted), to recover its reasonable costs of enforcement, and to terminate your access to the Service immediately. These remedies are in addition to any other rights and remedies available to the Provider at law or in equity.

7. Acceptable use

In plain terms. Use the Service fairly. Don’t exceed rate limits, resell access, scrape beyond documented limits, dodge Plan caps, reverse engineer (except where the law says you may), break the law, harm others, overload the Service, or misuse Connected Data.

You must not, and must not permit anyone else to:

• exceed the documented rate limits or fair-use limits of the API or MCP endpoint, or use the Service in a manner that places an unreasonable or disproportionately large load on it;

• resell, sublicense, or otherwise provide access to the Service, the API, or the MCP endpoint to any third party;

• scrape, crawl, harvest, or extract data from the Service beyond the documented and permitted limits;

• circumvent, disable, or otherwise interfere with Plan caps, quotas, usage limits, or any security or access-control mechanism;

• reverse engineer, decompile, or disassemble any part of the Service, except to the extent (and only to the extent) that this restriction is prohibited by applicable law;

• use the Service for any unlawful, infringing, deceptive, fraudulent, or harmful purpose, or in violation of any applicable law or third-party right;

• interfere with, disrupt, degrade, or overload the Service, its infrastructure, or the networks connected to it, or attempt to gain unauthorised access to any part of the Service; or

• misuse Connected Data or access, process, or use any data through the Service in breach of these Terms, the Data Processing Agreement , or applicable law.

We may investigate suspected violations and may suspend or terminate access as described in Section 12.

8. Third-party services & data accuracy

In plain terms. The Service relies on Shopify, Google, Paddle and others that we don’t control. App Store positions and analytics can be wrong, delayed, incomplete, or unavailable. Don’t rely on the data for critical decisions — we don’t guarantee any ranking, result, or outcome.

The Service depends on third-party platforms and services, including Shopify, Google, Paddle, and others, which we do not own or control. Their availability, behaviour, terms, and data may change without notice and may affect the Service.

App Store positions, keyword rankings, analytics, and other data presented through the Service are derived from third-party and publicly available sources and may be inaccurate, delayed, incomplete, estimated, or unavailable. You acknowledge that you must not rely on such data as the sole basis for any critical, financial, legal, or business-critical decision, and that you use the data at your own risk.

We do not guarantee any ranking, position, visibility, conversion, or other result or outcome from your use of the Service or the data it presents.

9. Intellectual property

In plain terms. We own the Service, its software, trademarks and content. If you send us feedback, we can use it freely.

The Service, including all software, source code, designs, user interfaces, text, graphics, documentation, trademarks, service marks, logos, and other content (other than data sourced from third parties or content you supply), is owned by the Provider or its licensors and is protected by intellectual property and other laws. Except for the limited licences expressly granted in Sections 5 and 6, no rights are granted to you, and all rights not expressly granted are reserved.

If you provide us with suggestions, ideas, or other feedback about the Service ( “Feedback” ), you grant us a perpetual, irrevocable, worldwide, royalty-free, transferable, and sublicensable licence to use, reproduce, modify, and otherwise exploit the Feedback for any purpose, without any obligation or compensation to you.

10. Fees, billing & Paddle

In plain terms. Payments are handled by Paddle, our Merchant of Record. Paddle runs checkout, billing, invoicing and taxes, and your purchase is also subject to Paddle’s Buyer Terms. Paid Plans auto-renew until you cancel. We can change prices with notice. Fees are non-refundable unless the law says otherwise. If a payment fails, we may suspend or downgrade you.

10.1 Merchant of Record

Payments for paid Plans are processed by Paddle.com Market Ltd , which acts as the Merchant of Record and seller of record for your purchase. Paddle handles checkout, billing, invoicing, and the calculation and collection of applicable sales tax and VAT, and handles your payment data. We receive only limited billing metadata from Paddle and do not receive or store your full payment card details. Your purchase is also subject to Paddle’s Buyer Terms, available from Paddle.

10.2 Auto-renewal

Paid subscriptions automatically renew at the end of each billing period at the then-current fees, and you will be charged through Paddle, until you cancel. You may cancel a subscription at any time; cancellation takes effect at the end of the current billing period unless otherwise required by non-waivable law.

10.3 Price changes

We may change the fees for any Plan. We will give you reasonable prior notice of any price change, and the change will take effect from your next billing period after the notice. If you do not accept a price change, your remedy is to cancel before it takes effect.

10.4 Non-refundable fees

10.5 Failed payment and suspension

If a payment fails or a charge is reversed, we (or Paddle) may retry the charge, and we may suspend, downgrade, or terminate your access to paid features or your account until payment is made. You remain responsible for amounts properly due.

11. Connected integrations

In plain terms. You can connect Google Analytics and Shopify Partner data. You control that data (“Connected Data”) and you promise you have the rights, consents and notices needed to let us access it. Our processing of it is governed by the DPA. You’re responsible for your merchants’ and visitors’ data and for your own compliance. We don’t sell your personal information or share it for cross-context behavioural advertising.

11.1 Authorisation

You may choose to connect optional integrations, including Google Analytics (via Google OAuth) and Shopify Partner data (such as app events — installs, uninstalls, subscriptions, payment/transaction events — and general merchant information such as merchant email and location). By connecting an integration, you authorise us to access the relevant data from your account for the purpose of providing the Service.

11.2 Defined data terms

• “Account Data” means data for which the Provider acts as controller, including your full name and email, authentication data (Google OAuth identifier, one-time passcodes), account/plan/notification preferences, product usage and technical logs (IP, device/browser, timestamps), and limited billing metadata from Paddle (not full card data).

• “Connected Data” means data the Provider processes as processor on your behalf (you being the controller), namely data you authorise us to access from your Google Analytics and Shopify Partner accounts. We do not persist raw sensitive exports; we may cache limited aggregated financial/conversion statistics to render dashboards. OAuth access and refresh tokens are stored encrypted and are revoked on disconnect or account deletion.

The summaries above are provided for convenience. The fuller descriptions of Account Data and Connected Data, and the controller/processor allocation, are set out in the Privacy Policy and the Data Processing Agreement , which control for data-protection purposes.

11.3 Your responsibilities as controller

You are the controller of Connected Data. You represent and warrant that you have all rights, consents, authorisations, and notices necessary to authorise our access to and processing of the Connected Data, and that our processing on your instructions will not breach any law or third-party right. You are responsible for the personal data of your merchants and your listing’s visitors and for your own compliance with applicable data-protection and other laws. Our processing of Connected Data is governed by the Data Processing Agreement , which forms part of these Terms.

11.4 Personal data and privacy

Our handling of personal data is described in the Privacy Policy and, for Connected Data, the Data Processing Agreement . We do not sell your personal information and do not share it for cross-context behavioural advertising, as those terms are defined under applicable United States state privacy laws. Your rights regarding personal information — including any right to opt out, access, delete, correct, or port — and how to exercise them are set out in the Privacy Policy .

12. Term, suspension & termination

In plain terms. Either side can end this. We can suspend or terminate — including for breach, non-payment, or security/legal risk. When it ends, your access and all licences stop immediately and your data is deleted per our Privacy Policy. Some clauses survive.

12.1 Term

These Terms apply from the moment you first access or use the Service and continue until terminated in accordance with this Section.

12.2 Termination by you

You may terminate at any time by cancelling your subscription (through Paddle where applicable) and deleting your account or ceasing to use the Service.

12.3 Suspension and termination by us

We may suspend or terminate your access to all or part of the Service, or your account, at our discretion, including where: (a) you breach these Terms; (b) you fail to pay fees when due; (c) we reasonably believe suspension or termination is necessary to address a security, legal, regulatory, or fraud risk, or to protect the Service, other users, or third parties; or (d) required by law or by a third-party platform on which the Service depends. Where reasonably practicable and lawful, we will give you notice.

12.4 Effect of termination

On termination, your right to access and use the Service, and all licences granted under these Terms (including under Sections 5 and 6), end immediately, and you must cease all use of the Service and the Self-Hosted Software. Data is deleted in accordance with our Privacy Policy .

12.5 Survival

Provisions that by their nature should survive termination will survive, including Sections 6 (self-hosted restrictions and remedies), 9 (intellectual property), 10 (accrued fees and non-refundability), 13 (disclaimers), 14 (limitation of liability), 15 (indemnification), 18 (governing law & disputes), 19 (miscellaneous), and 20 (contact).

13. Disclaimers

In plain terms. The Service is provided “as is” and “as available”. To the fullest extent the law allows, we make no warranties — about merchantability, fitness, accuracy, completeness, availability, uninterrupted or error-free operation, or non-infringement — and we don’t guarantee any results.

To the maximum extent permitted by applicable law, the Service is provided “AS IS” and “AS AVAILABLE”, with all faults and without warranties of any kind, whether express, implied, statutory, or otherwise. We specifically disclaim all implied warranties and conditions, including any implied warranties of merchantability, fitness for a particular purpose, accuracy, completeness, availability, uninterrupted or error-free operation, quiet enjoyment, and non-infringement.

We do not warrant that the Service will meet your requirements, that access will be timely, secure, uninterrupted, or error-free, that defects will be corrected, or that the data presented is accurate, complete, or current. We give no guarantee of any ranking, result, or outcome.

14. Limitation of liability

In plain terms. To the fullest extent the law allows, we’re not liable for indirect or consequential losses, or for lost profits, revenue, data, goodwill or business, and our total liability is capped at the greater of what you paid in the last 3 months or EUR 100. We’re not liable for third-party services or for decisions you make from the Service. Some liability can’t be excluded by law.

14.1 Exclusion of certain damages

To the maximum extent permitted by applicable law, and subject to Section 14.4, the Provider will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, business, or anticipated savings, arising out of or in connection with the Service or these Terms, whether based in contract, tort (including negligence), strict liability, or otherwise, and even if advised of the possibility of such damages.

14.2 Liability cap

To the maximum extent permitted by applicable law, and subject to Section 14.4, the Provider’s total aggregate liability arising out of or in connection with the Service or these Terms, if any, will not exceed the greater of (a) the fees you paid for the Service (whether to the Provider or to Paddle as Merchant of Record on the Provider’s behalf) in the three (3) months immediately before the event giving rise to the liability, or (b) EUR 100 .

14.3 Third-party services and your decisions

We are not liable for the acts, omissions, availability, or content of third-party services (including Shopify, Google, and Paddle), or for any decision you make or action you take based on the Service or the data it presents.

14.4 Non-excludable liability

15. Indemnification

In plain terms. If someone brings a claim against us because of how you used the Service, your Connected Data, your breach of the self-hosted licence, or your content, you’ll cover our resulting costs and losses.

To the maximum extent permitted by applicable law, you will indemnify, defend, and hold harmless the Provider and its owner, personnel, contractors, and Sub-processors from and against any and all claims, demands, actions, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in connection with: (a) your breach of these Terms; (b) your misuse of the Service or of Connected Data; (c) your breach of the self-hosted software licence in Section 6; or (d) any infringement or violation of a third party’s rights by your content, data, or use of the Service.

16. Business use only

In plain terms. TrackYourApp is a business tool, sold only to businesses and professionals. By using it you confirm you are acting for your trade, business, or profession — not as a consumer — so consumer-protection rules (such as a 14-day withdrawal right) do not apply. If a law nonetheless treats you as a consumer, we do not try to take away rights that law will not let us waive.

The Service is offered, sold, and made available solely to businesses and professionals for purposes relating to their trade, business, craft, or profession. It is not marketed, offered, or intended for consumers.

By registering for, accessing, or using the Service, you represent and warrant that you are acting for purposes relating to your trade, business, craft, or profession and not as a consumer, and that you are not entitled to rely on consumer-protection law in connection with these Terms. You acknowledge that the Provider offers the Service, sets its pricing, and accepts your registration in reliance on this representation.

Residual mandatory rights. Consumer-protection law generally determines a person’s status by the actual purpose of their use, not merely by a declaration. If, despite the above, a mandatory consumer-protection law of the European Union, Poland, the United States, Canada, or another jurisdiction is held to apply to you, then: (a) nothing in these Terms excludes, limits, or waives any right or remedy that cannot lawfully be excluded, limited, or waived under that law; (b) to that extent only, the conflicting provisions of these Terms (including the fixed contractual penalty in Section 6.5, the indemnity in Section 15, the liability exclusions and cap in Sections 14.1–14.3, and the arbitration agreement in Section 18) do not apply to you and are replaced by your mandatory statutory rights; and (c) the remainder of these Terms continues to apply. This Section does not create or offer any consumer relationship; it operates only as a saving provision, to the minimum extent required by mandatory law.

17. Changes to the Terms

In plain terms. We can update these Terms for good reasons — like legal changes, security, new features, or costs. For material changes we’ll give you reasonable notice by email or in-app. Continued use after the changes take effect means acceptance; if you don’t agree, you must stop using the Service.

17.1 General

We may update these Terms from time to time, for valid reasons including: changes in applicable law or regulation; decisions of a court or authority; security or fraud-prevention needs; the addition, modification, or removal of features or Sub-processors; changes in the costs of providing the Service; or to correct errors or improve clarity. For material changes, we will notify you by email or in-app with reasonable advance notice before the changes take effect.

17.2 Acceptance of changes

Your continued use of the Service after the effective date of the updated Terms constitutes acceptance of them. If you do not agree to the updated Terms, you must stop using the Service.

18. Governing law & dispute resolution

In plain terms. Polish law governs. Disputes go to arbitration at the Court of Arbitration at the Polish Chamber of Commerce in Warsaw, on an individual basis. For US Users, to the extent enforceable, disputes are individual and class actions are waived.

18.1 Governing law

These Terms and any dispute or claim arising out of or in connection with them or their subject matter are governed by the laws of Poland, excluding its conflict-of-laws rules.

18.2 Arbitration

Any dispute arising out of or in connection with these Terms, including any question regarding their existence, validity, or termination, will be finally settled by the Court of Arbitration at the Polish Chamber of Commerce in Warsaw (Sąd Arbitrażowy przy Krajowej Izbie Gospodarczej — “SA KIG”) under its Rules. The seat of arbitration is Warsaw, Poland, and the language of the arbitration is Polish.

18.3 US Users — individual basis; class-action waiver

For Users in the United States, and only to the extent enforceable under applicable law, any dispute will proceed only on an individual basis, and you and the Provider each waive any right to bring or participate in a class, collective, consolidated, or representative action. This individual-basis requirement applies to and within any proceeding under this Section 18, including the SA KIG arbitration and any court proceeding, so that any such proceeding is conducted on an individual basis only. This Section 18.3 does not apply where it is unenforceable or where mandatory law provides otherwise.

19. Miscellaneous

In plain terms. These Terms, together with the Privacy Policy, Cookie Policy and DPA, are the whole agreement. If they conflict, the DPA controls personal-data processing. If a clause is invalid, the rest stays. Not enforcing a right doesn’t waive it. We can assign these Terms; you can’t. We’re not liable for events beyond our control. Notices go to the emails below, and the English version controls.

19.1 Entire agreement and incorporated documents

These Terms, together with the Privacy Policy , the Cookie Policy , and the Data Processing Agreement , constitute the entire agreement between you and the Provider regarding the Service and supersede all prior agreements and understandings on that subject. Nothing in this Section limits any liability for fraud.

19.2 Order of precedence

In the event of a conflict between these documents, the Data Processing Agreement governs the processing of personal data; otherwise, these Terms prevail, followed by the Privacy Policy and then the Cookie Policy. Where these Terms summarise Account Data or Connected Data, the fuller descriptions in the Privacy Policy and the DPA control for data-protection purposes.

19.3 Severability

If any provision of these Terms is held invalid, illegal, or unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, or if it cannot be so modified, severed, and the remaining provisions will remain in full force and effect.

19.4 No waiver

No failure or delay by the Provider in exercising any right or remedy will operate as a waiver of it, and no single or partial exercise of any right or remedy will prevent any further exercise of it.

19.5 Assignment

The Provider may assign, transfer, or novate its rights and obligations under these Terms, in whole or in part, including in connection with a merger, acquisition, reorganisation, or sale of assets. You may not assign or transfer any of your rights or obligations under these Terms without our prior written consent, and any purported assignment in breach of this Section is void.

19.6 Force majeure

The Provider is not liable for any failure or delay in performance caused by events beyond its reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, labour disputes, epidemics or pandemics, governmental action, failures of the internet or telecommunications, power outages, and failures or acts of third-party platforms or Sub-processors.

19.7 Notices

Notices to the Provider must be sent to the email addresses in Section 20. We may give notices to you by email to the address on your account or by posting within the Service.

19.8 Language

These Terms are drafted in English, and the English-language version controls. Any translation is provided for convenience only.

20. Contact

For questions about these Terms or the Service, contact us using the appropriate address below:

• Legal notices: legal@trackyourapp.dev

• Privacy, data-subject/GDPR/CCPA requests, DPA: privacy@trackyourapp.dev

• General support: support@trackyourapp.dev

Effective date: 8 July 2026 · Last updated: 8 July 2026

TrackYourApp

Full-funnel analytics for Shopify app developers.
Rankings are a means. Revenue is the metric.

© 2026 TrackYourApp

Company

TrackYourApp

Full-funnel analytics for Shopify app developers.
Rankings are a means. Revenue is the metric.

© 2026 TrackYourApp

Company

TrackYourApp

Full-funnel analytics for Shopify app developers.
Rankings are a means. Revenue is the metric.

© 2026 TrackYourApp

Company

TrackYourApp

Full-funnel analytics for Shopify app developers.
Rankings are a means. Revenue is the metric.

© 2026 TrackYourApp

Company